My transfer is stuck — what should I do?

Weeks pass. Nobody updates you. The transfer feels stuck. Here is exactly what to do — today.

Step 1: Get a written status report

Email your conveyancer requesting a full written status report within 48 hours. Ask specifically: what is lodged, what is outstanding, who is responsible for each item, and expected dates. Copy the estate agent and the other party.

Step 2: Identify the blocker

Transfers rarely stall everywhere at once. Usually one item is blocking everything:

• Bond not approved or not lodged
• Electrical COC or other certificate missing or expired
• Rates clearance not issued — often arrears
• Levy clearance blocked by HOA arrears
• FICA documents incomplete
• Transfer documents not signed by one party
• Deeds Office processing backlog

Step 3: Set deadlines

For each outstanding item, request a specific deadline. Follow up on the deadline. If the responsible party misses it, escalate — to the senior partner at the conveyancing firm, the bank's escalations department, or your attorney.

When to get legal help

If funds are at risk, occupational dates are missed, or there is no progress after repeated follow-up over 4+ weeks, consult a property attorney. Do not wait indefinitely — delays cost both parties money in occupational rent, bond interest and lost opportunities.